Serving Jacksonville & Areas Up to 30 Mins Out · 24/7 Emergencies
Jax HVAC Co
HVAC Service · Jacksonville, FL

Heat Pump Service, Repair & Installation

Efficient all-season heating and cooling designed for Florida's climate. Locally owned and operated, servicing central AC, heat pumps, and furnace systems across Northeast Florida.

Service Details

Ideal For: Florida homes looking for highly efficient, all-electric heating and cooling

Response Time: Same-day diagnostic dispatch available

Pricing Concept: Flat-rate diagnostic with upfront quotes

Certifications: EPA-certified, NATE-trained

Home/Services/Heat Pumps
Overview

Reliable, Professional HVAC Execution

Heat pumps are the most popular and efficient heating and cooling technology used in Northeast Florida. Rather than generating heat (like gas or electric furnace coils), heat pumps move heat from one place to another using a reversing valve. In summer, they extract heat from your home and dump it outdoors. In winter, they reverse cycle to extract heat from the cold outdoor air and bring it inside. We specialize in diagnosing heat pump reversing valves, compressors, defrost boards, and emergency strip banks.

Our partnered contractors employ EPA-licensed and NATE-certified technicians. Partnered service vehicles are fully stocked with universal parts to ensure that we resolve your heating and cooling failures on the first visit, protecting your household comfort and peace of mind.

What is Included

  • Reversing valve solenoid diagnostic and mechanical repair
  • Defrost board cycle checks and sensor replacement
  • Emergency heat strip inspection and staging calibration
  • High-efficiency SEER2 heat pump installations
  • Dual-fuel hybrid system diagnostic and tuning
  • Suction line accumulator check and charge optimization
  • Comprehensive refrigeration cycle check and subcooling analysis
NATE certified technicians performing Heat Pump Service, Repair & Installation
Technical Execution

How We Optimize Heat Pumps Operations

Proper execution of heat pump service, repair & installation is essential for balancing defrost staging controls to prevent outdoor unit icing. When HVAC systems operate under heavy Florida summers or freezing winter mornings, minor mechanical discrepancies quickly lead to high energy draws, refrigerant leaks, or critical components failing.

To prevent these failures, our NATE-certified technicians carry state-of-the-art diagnostic instruments, including reversing valve solenoids, defrost sensor probes, and amp clamps. This equipment allows us to verify system static pressure, electrical current draws, and temperatures splits to verify operations align with manufacturer design sheets.

We recommend scheduling this service on a twice-a-year cycle checks to verify heating and cooling operations basis. Keeping a tight preventative routine ensures your system satisfies warranty terms, reduces utility bills, and prevents sudden comfort losses.

Field Reports

Recent Heat Pumps Case Studies

Real examples of our NATE-certified technicians performing heat pumps work across Northeast Florida.

San MarcoMay 2026

Heat Pump Reversing Valve Weld Replacement on Lafayette Pl in San Marco

Lafayette Pl, San Marco

Property Type: historic two-story brick residence

The Problem: The heat pump system was stuck in cooling mode on a cold 35°F morning, clicking but refusing to switch to heat cycle.

Discovery & Diagnostic: We tested the reversing valve solenoid coil and confirmed it received 24V. However, the slide inside the copper valve was physically stuck due to copper oxidation particles.

Resolution: We recovered the refrigerant, cut out the failed reversing valve, and welded a new OEM valve into the lineset while purging nitrogen to prevent internal soot. We evacuated to 300 microns and recharged with factory R-410A.

CycleInstantaneous cycle swap
RefrigerantAccurate Subcooling Spec
HeatingWarm 98°F at register
AvondaleMay 2026

Heat Pump Defrost Control Board Troubleshooting on Pine St in Avondale

Pine St, Avondale

Property Type: historic prairie-style home

The Problem: The outdoor condenser unit was covered in thick ice, and the system was blowing cold air inside during heating calls.

Discovery & Diagnostic: The outdoor fan was running during frost conditions, but the defrost control board failed to initiate the defrost cycle due to a failed ambient temperature sensor.

Resolution: We replaced the outdoor defrost control board and installed a new ambient air sensor. We manually ran the defrost cycle to melt the ice sheet and verified the fan shuts down during defrost as required.

CoilMelted (Cycle restored)
Board1 Year Parts & Labor
SensorTested within ±1°F
MandarinMay 2026

Heat Pump High-Efficiency System Startup on San Jose Blvd in Mandarin

San Jose Blvd, Mandarin

Property Type: suburban family house near Loretto Rd

The Problem: The homeowner wanted to replace their old low-efficiency straight-cool AC and electric furnace with a high-efficiency heat pump.

Discovery & Diagnostic: We calculated a 3-ton load and recommended a 16 SEER2 heat pump system. This all-electric setup handles Mandarin's cooling and mild heating demands cleanly.

Resolution: We installed a matched 3-ton heat pump condenser and indoor variable-speed air handler. We calibrated the auxiliary heat strips to only engage during extreme cold spikes, maximizing standard heat pump efficiency.

Heating300% COP (Coefficient)
SEER216.2 SEER2 High Efficiency
ElectricSaved 22% on winter bills
FAQ

Heat Pumps FAQs

What is a heat pump and how does it differ from a standard AC?
A heat pump looks identical to a standard central air conditioner, but it contains a special reversing valve that allows the refrigeration cycle to flow in reverse, providing both cooling and heating.
Why is my heat pump blow cold air when in heat mode?
Heat pumps produce heat at a lower temperature (approx. 90-100°F) compared to gas furnaces (approx. 120-130°F). While the air is warm enough to heat your home, it can feel cool to the touch compared to body temperature.
What is the defrost cycle and why does my outdoor unit smoke?
In cold weather, moisture freezes on the outdoor coil. The defrost board temporarily reverses the system to melt the ice. The 'smoke' you see is actually steam. The outdoor fan will stop and the unit may hum briefly.
Are heat pumps energy efficient?
Yes. Because they move heat rather than creating it, heat pumps are up to 300% efficient, meaning they produce three times as much heat energy as they consume in electricity.
When do auxiliary or emergency heat strips turn on?
Auxiliary heat strips automatically activate when the indoor temperature is more than 2 degrees below your thermostat setting, or when outdoor temperatures fall below 35°F and the heat pump needs backup.
How long do heat pumps last in Jacksonville?
Due to near-constant operation in both summer and winter, residential heat pumps in Northeast Florida typically last 10 to 12 years. Regular maintenance is key to maximizing their lifespan.
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